This RSH Case handling training package provides a step-by-step process to support a facilitator to deliver training on case handling. The training is suitable for up to 20 learners who are working in CSO programme teams and/or working as safeguarding leads in CSOs. The training aims to:
- Describe how to take a survivor-centred approach to handling a safeguarding concern or complaint.
- Demonstrate the importance of consent and confidentiality.
- Use the case handling process to respond to a safeguarding concern or complaint.
The training package includes a facilitator schedule, participant handout and training slides. If you use the training package and want to ask questions or share any feedback please contact us at: [email protected]